Meet the agent
DeskMate
“Tell me what is not working and I will help gather the right context.”
DeskMate is an AI agent for AI Deskside. Coming soon.
DeskMate is not live yet. Luma, our AI guide, can tell you about it.
Coming soon
Enterprise Software · AI deskside employee support command center for hybrid IT
aideskside.com
AI Deskside
Give every employee a reliable AI deskside technician that can triage issues, gather diagnostics, guide safe fixes, create or update tickets, escalate with context, and learn from every resolution so the support desk becomes faster and less repetitive.
The business
What this business does
AI Deskside gives employees an always-available AI technician for routine IT issues while giving IT teams cleaner diagnostics, safer remediation, and better escalations. It starts as a governed support front door and grows into a self-improving endpoint experience layer.
Best first use
An AI deskside front door for VPN, password, printer, software, slow device, meeting-room, and onboarding issues that either resolves safely or escalates with excellent context.
Where it stands
Coming soon
This business is being built. Its agent and its pages are planned; it is not open yet.
What the agent does
What DeskMate will do
- employee chat portal
- issue triage
- guided diagnostics
- knowledge retrieval
- ticket creation and enrichment
- password/VPN/printer/software workflows
- endpoint health summary
- meeting-room support
- onboarding/offboarding checklists
- escalation routing
- approval gates
- satisfaction capture
- admin analytics
- MSP multi-tenant console
Keep looking
Not quite the one?
Browse more businesses like this one, or see them all.